Applied Recruitment

CLIENT SERVICING ADMINISTRATOR, INVESTMENT OPERATIONS, ASSET MANAGEMENT, C£35,000 PLUS EXCELLENT BENS & BONUS, W1

Our client is a leading Global Investment Management firm providing investment management and research services to public and private sector institutional clients, retirement and pension funds, banks, insurance companies and high-net worth individuals.  The Company brings together more than three decades of expertise in growth investing with another component of the organisation bringing excellence in value management, as well as being a large and well-respected fixed-income manager.   The Company is also one of the world’s largest mutual fund sponsors, with a diverse family of globally distributed mutual fund portfolios. This unique breadth and depth of skills allows them to offer a broad array of products across all major investment disciplines to clients around the world.

They are now seeking an experienced Client Servicing Administrator to work within their London Investment Operations team and reporting into the Head of Client Servicing. This is a varied role and the candidate will be expected to perform a number of functions relating to client on-boarding and transitions within the Client Servicing team, in support of the Portfolio Management Group and other core operational groups.

Prime Functions:

Client Servicing

• To ensure all new clients for the EMEA region are successfully integrated on to the Investment Operations platform.
• Liaise with the Portfolio Management Group (PMG), Institutional Investment Management (IIM) and all core operational groups to ensure they are set up on internal systems on a timely and accurate basis.
• Process all client Fundings and ensure they are processed on internal systems on a timely and accurate basis.
• Management of the transition process for all EMEA clients undergoing a custodian transition.
• Processing all client account terminations and ensuring that all the relevant operational groups are notified

Market Openings:

• Review and update of the International Trading Accounts required for management of all EMEA client accounts.
• Assist the Client Servicing team with the completion of department projects and initiatives.
• Adhere to SLAs as defined from time to time within the London Operations KPI/MIS pack, where these relate to Client Servicing processes.

Secondary Functions:

Ongoing review of current systems, procedures and processes, making recommendations for improvement, where required. In addition, the position also requires a high degree of involvement with regard to future automation within the Operations department, with a direct objective of increased efficiency, accuracy and productivity.

Qualifications & Experience:

• Solid Asset Management, Banking or Financial Services related business experience required
• Experience in the administration and local practices of financial instruments such as Global Equities, Foreign Exchange, IPOs (Initial Public Offerings), Fixed Income & Derivatives.
• FSA registration/knowledge of rules and regulations.
• Relevant industry professional qualifications (such as the IMC or IAQs) are desirable, but not essential.
• General experience in the following core “prime systems & products”: - Microsoft Office (particularly Excel, Word, Outlook) - Portfolio Accounting Systems, SWIFT – general knowledge of its use and application - Market data services and systems (FactSet, Bloomberg, Extel, Reuters) - Custodian proprietary Systems (e.g. Views, Passport, Insight, Citidirect, etc.)
• Minimum A Level standard of education or equivalent.
• Must enjoy working within a team but have the ability to work independently.
• Ability to communicate well at all levels (both orally, and in writing), as a high degree of liaison is required.

"Think what you could achieve if you knew you couldn't fail" - Anon